The Great Resignation means that workers are leaving their old positions in droves, leaving organizations across the U.S. with a desperate need to hire and fill empty seats. However, training a new employee can be costly in terms of both time and resources. Developing a solid new hire training plan makes sure this process goes as smoothly and efficiently as possible.
The 5 Things Your New Hire Training Plan Needs to Include
This first stage in the new hire training process introduces your new employees to your organization and ensures that the essential onboarding information is taken care of.
At this stage, your plan should include:
- An introduction to the company, including your mission, vision, and values.
- All essential onboarding paperwork, like confidentiality agreements, benefit enrollment forms, direct deposit forms, etc.
- Information on how to set up corporate accounts, like a company email, payroll login, etc.
- Review of the employee handbook, policies, and expectations.
#2: Compliance Training
Compliance training needs to be part of your initial new hire training process. It may also need to be repeated through an employee’s tenure with the company. This can help ensure your team is up-to-date on the latest laws, regulations, and requirements impacting their position.
Compliance training may need to cover different topics depending on your state and industry, such as:
- Harassment Training
- Workplace Safety
- Diversity Training
- Information Security Training
- Mandated Reporter Training
#3: Position-Specific Training
Position-specific training familiarizes your new employees with the specific requirements and duties associated with their new role. Without training for their unique role, you run the risk of costly errors and inefficiencies from new employees who aren’t familiar with their positions.
This training may be different for each position and department. For example, a salesperson will need to be familiar with the product and its features, whereas a new member of the IT team will need to know what technology systems you use and what security measures are in place.
#4: Process Training
Process training helps new team members understand how to navigate your organization’s workflows. This can include what deliverables are expected of them and by what date, who they report to, and other information on how to complete the tasks encompassed by their role.
Finally, upskilling is an ongoing process that can help you retain your team members once you’ve gone through the cost and effort to onboard them! Provide opportunities for team members to acquire soft skills and new areas of expertise to help them grow within their roles.
How to Implement Your New Hire Training Plan
Need to develop a new hire training plan or rework your existing plan? The following steps can help you make sure your new team members receive the training they need to succeed in their roles:
- Identify what a new employee needs to know. The list above will help you determine what information should be included.
- Identify who should conduct the training. It most likely won’t be one person for every skill or step in the process.
- Dedicate resources and supplies to the onboarding process. It takes time and money to train a new hire, but this period in a new employee’s tenure is essential. Ensure your team has the resources they need to train a new hire. This can include everything from simply the time they need for training to tools like an LMS.
- Check in to ensure the new employee has everything they need. Touching base with your new team members can help you identify what knowledge may need to be recapped or reinforced, or if anything is missing from your training process.