Terms of Use

Last Updated: August 17, 2026

AGREEMENT BETWEEN USER AND MANDATED REPORTER TRAINING

The Mandated Reporter Training web site is composed of a family of websites, web applications, web services, and web pages, commonly referred to as the “platform”, operated by Simple Learning Systems.

The Mandated Reporter Training platform is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Mandated Reporter Training platform constitutes your agreement to all such terms, conditions, and notices.

Prior to using any Simple Learning Systems Services, you should carefully read these Terms. As part of using the platform, you must read and affirmatively agree to these Terms to create an account. You agree to abide by and be bound by these Terms, and further agree that Simple Learning Systems is entitled to rely upon and benefit from this agreement. If you do not agree to these Terms, you should not create an account or otherwise request or use any Services. Should you object to any of these Terms, or any subsequent modification thereto, or become dissatisfied with the Simple Learning Systems products or Services, your sole and exclusive remedy is to discontinue use of the platform, products, and Services.

TO THE EXTENT PERMITTED BY LAW, THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER (SEE “DISPUTE RESOLUTION; BINDING ARBITRATION; CLASS ACTION WAIVER” BELOW) THAT GOVERN HOW CLAIMS BETWEEN YOU AND SIMPLE LEARNING SYSTEMS ARE RESOLVED. THESE TERMS ALSO CONTAIN LIMITATIONS OF LIABILITY AND DISCLAIMERS REGARDING RISK OF LOSS AND DAMAGES. THE ARBITRATION PROVISION REQUIRES INDIVIDUAL ARBITRATION OF DISPUTES INSTEAD OF CLASS ACTIONS OR JURY TRIALS, UNLESS YOU OPT OUT AS DESCRIBED BELOW.

Simple Learning Systems reserves the right to update and make changes to these Terms at any time by updating this posting or providing notice to you electronically or as otherwise permitted under applicable law. Updates and changes take effect when posted, unless a different effective date is specified in the notice to you. Your continued access to or use of your account and the Services after any updates or changes indicates your acceptance of these Terms as modified. Simple Learning Systems may also ask you to acknowledge your acceptance of these Terms through an electronic click-through. It is your responsibility to periodically review this page for updates.

DEFINITIONS

For purposes of these Terms of Use (these “Terms”), the following definitions apply:

• “Simple Learning Systems” or “SLS” means Simple Learning Systems, the owner and operator of the platform and the Services.
• “Mandated Reporter Training” or “MRT” means the Mandated Reporter Training brand and platform operated by SLS, comprising the family of websites, web applications, web services, and web pages commonly referred to as the “platform,” including MandatedReporterTraining.com. References in these Terms to “Mandated Reporter Training” taking any action mean SLS acting through the MRT platform.
• “Services” means the products and services offered by SLS, including online training; courseware design, development, and distribution; Learning Management System (LMS) design, development, and distribution; Software-as-a-Service (SaaS); and the production, issuance, storage, and distribution of Certificates of Completion in multiple formats, including physical, online, and integrated versions, together with all related products and services.
• “You,” “User,” or “Customer” means any person or entity that accesses or uses the platform or the Services.
• “Learner” means an individual User with a Learner Account.
• “Organization” or “Organization Subscriber” means an entity User with an Organization Account.

The Services are additionally subject to all applicable service fees, prices, rates, and charges posted on the platform and/or agreements negotiated outside the platform, all of which are incorporated into these Terms by this reference. Capitalized terms not otherwise defined have the meanings given to them where they appear in these Terms.

FULFILLMENT POLICY

Pricing and Fees

The Mandated Reporter Training platform is designed to be open and accessible — in the spirit of a utility that users can access when needed — without contracts or ongoing obligation. Accounts are free for both Learners and Organizations. The platform offers two primary account types, Learner Accounts for individuals and Organization Accounts for organizations, each with its own pricing as described below. Learning content (course modules) is open and accessible to registered Learners and Organizations with active accounts.

Mandated Reporter Training frequently offers courses at no charge on a promotional basis or as a public service. Our goal is to continually develop mandated reporter training adjacent content in partnership with other entities and subject matter experts, and provide those trainings free of charge on the platform as a community service.

Learner Accounts

Learner Accounts are for individuals to create and access trainings on their own. The following pricing terms apply to Learner Accounts:

• Learner Accounts are free to create. No subscriptions or contracts are required, and there are no recurring charges.
• Learners pay for Certificates of Completion in US dollars. Payment is required only if the Learner chooses to issue a Certificate of Completion. The price applicable to a Certificate of Completion is the price displayed at the time of purchase.
• All learning content (course modules) is open and accessible to all Learners with an active account.
• Learners may share/associate a Certificate of Completion earned in the Learner's account with an Organization Account at no cost to the Organization and no additional cost to the Learner.

Organization Accounts

Organization Accounts are for organizations to train employees, volunteers, and other people associated with the organization and to pay for that training. The following pricing terms apply to Organization Accounts:

• Organization Accounts are free to create, and no subscription or contract is required. The “Basic Plan”, a pay-as-you-go option, allows an Organization to access the course library and use the platform with a limited feature set free of charge, without ongoing costs.
• Organization costs are related to Subscription Fees (if the Organization elects a paid Subscription Plan) and Certificate Credits used to issue Certificates of Completion. Organizations pay for Certificates of Completion with Certificate Credits. Certificate Credits are debited from Organization accounts when Certificates of Completion are issued.
• There are no costs related to seats, users, sessions, or any similar metric.
• All learning content (course modules) is open and accessible to all Organizations with an active account.
• An Organization may upgrade, downgrade, or cancel any Subscription Plan at any time, at its discretion.
• An Organization may receive an existing “shared” Certificate of Completion paid for by a Learner Account at no cost to the Organization and no additional cost to the Learner.

Subscription Plans

Organizations have three options for accessing the platform:

Basic Plan. No recurring annual subscription fee. Certificate Credits are available on a pay-as-you-go basis with no discount.

Annual Plan. $99 recurring annual subscription fee. Access to Certificate Credit discounts and advanced platform features is included with the Annual Plan.

Enterprise Plan. $299 recurring annual subscription fee. Access to Certificate Credit discounts and advanced platform features, SCORM licensing, API integrations, and more is included with the Enterprise Plan.

See the Organization Pricing page for plan comparisons and details. Subscription Fees are billed in advance for each Subscription Term in accordance with the Subscription Plan selected by the Organization.

Certificate Credits

Certificate Credits are a prepaid currency that Organizations purchase in advance and redeem to issue Certificates of Completion. The price is U.S. $1.00 per Certificate Credit. Discounts on Certificate Credits are available to Organizations with an annual Subscription Plan and are based on purchase volume. Once purchased, Certificate Credits do not expire until they are used to issue a Certificate of Completion. An Organization may redeem Certificate Credits at any time, and they remain in the Organization account until redeemed.

Certificates of Completion

An Organization issues a Certificate of Completion by redeeming Certificate Credits from its balance. The number of Certificate Credits required to issue a Certificate of Completion varies by certificate and is not the same for every certificate or course. Some Certificates of Completion require no Certificate Credits, while others require one or more Certificate Credits. The number of Certificate Credits required to issue a particular Certificate of Completion is displayed at the time of issuance and governs that issuance.

Changes to Pricing

Mandated Reporter Training reserves the right to establish, modify, increase, decrease, or otherwise change its Subscription Fees, the price paid for a Certificate of Completion, the price of Certificate Credits, the number of Certificate Credits required to issue any Certificate of Completion, and any other fees or pricing for its products and services at any time and in its sole discretion. Changes to the price a Learner pays for a Certificate of Completion, to the price of Certificate Credits, and to the number of Certificate Credits required to issue a Certificate of Completion take effect immediately upon posting and apply to all purchases and certificate issuances made on or after the effective date of the change; the price or credit requirement displayed at the time of the purchase or issuance governs that transaction. Certificate Credits already purchased remain valid and retain their value. Changes to Subscription Fees take effect upon the commencement of the next Subscription Term, as further described in the Cancellation Policy below. Mandated Reporter Training will provide notice of pricing changes where required by applicable law.

Payment Authorization

Customer agrees to pay all applicable Subscription Fees, Certificate Credit charges, and Certificate of Completion fees pursuant to the terms of Customer's account and these Terms. Customer authorizes Mandated Reporter Training to process payment of all fees to the credit card, or other payment method, associated with Customer's account. Customer acknowledges and agrees that the amount billed and charged in each applicable billing cycle shall include applicable Subscription Fees, Certificate Credit purchases, Certificate of Completion fees, overages, and upgrade fees, which shall be paid by Customer in accordance with the terms of this Agreement and is a condition precedent for Customer's continued access to the Subscription Services. Upon any termination or expiration of this Agreement, Mandated Reporter Training will charge Customer's applicable credit card or other payment method associated with Customer's account for any outstanding fees for use of the Subscription Services during the Subscription Term.

Delinquent Payments

You agree to pay all Simple Learning Systems fees and other charges — including Subscription Fees, Certificate Credit charges, and Certificate of Completion fees — when due. If a payment method fails, a charge is reversed, or an account balance otherwise becomes past due, Simple Learning Systems may, in addition to any other remedy available to it: (a) suspend the account and revoke access to platform features, administrative tools, reporting, and training data associated with the delinquent account; and (b) withhold the issuance of, and access to, any Certificate of Completion that has not been paid for in full. Access is restored upon payment of all outstanding amounts in full.

Past-due amounts may accrue late fees and interest to the maximum extent permitted by applicable law, and you are responsible for the reasonable costs of collection, including reasonable attorneys' fees. Suspension or revocation of access for delinquency does not relieve you of your obligation to pay all amounts due. For clarity, a Certificate of Completion that a Learner has already paid for in full remains accessible to that Learner and is not subject to revocation on account of another account's delinquency.

Delivery Policy

All Mandated Reporter Training products and services are delivered digitally. Customer Subscription Services are accessed through the Mandated Reporter Training online learning platform. Courseware, based on the Customer’s Subscription, is available to Customers in the Mandated Reporter Training platform. Customers with SCORM Subscription Services receive course packages via digital download and access courseware files via the Simple SCORM Cloud.

Cancellation Policy

This Cancellation Policy applies to Organization Subscription Plans. Learner Accounts do not involve any subscription, contract, or recurring charge, and a Learner may stop using the platform at any time at their discretion. Subscription Plans automatically renew for successive Subscription Terms equal to the expiring Subscription Term, unless automatic renewal is turned off or the applicable Subscription Plan is no longer offered.

Changing or Cancelling a Plan

An Organization may upgrade, downgrade, or cancel its Subscription Plan at any time, at its discretion, from within its organization account or by contacting us through the Mandated Reporter Training Help Center or by emailing support@mandatedreportertraining.com.

Turning Off Automatic Renewal

An Organization may turn off automatic renewal at any time from within its organization account. Turning off automatic renewal stops the Subscription Plan from renewing at the end of the then-current Subscription Term. The Organization will retain access to the Subscription Services through the end of the then-current Subscription Term, and no further Subscription Fees will be charged for any subsequent term. The Organization may turn automatic renewal back on at any time before the end of the then-current Subscription Term. An Organization may request assistance with cancellation through the Mandated Reporter Training Help Center or by emailing support@mandatedreportertraining.com.

Discontinued or Modified Plans

Mandated Reporter Training may discontinue, modify, or change the price of any Subscription Plan at any time and in its sole discretion. If the Subscription Plan associated with an Organization account is no longer offered at the end of the then-current Subscription Term, that Subscription Plan will not automatically renew. To continue accessing the Subscription Services, the Organization must select a then-current Subscription Plan at the then-current Subscription pricing. Mandated Reporter Training will provide notice to affected Customers before the end of the applicable Subscription Term.

Unless Customer turns off automatic renewal, or the applicable Subscription Plan is discontinued, the organization shall be responsible for payment of the applicable Annual Subscription fees in effect at the time of renewal. All renewal fees shall be paid and automatically charged pursuant to the credit card, or other payment method, associated with the Organization account.

Refund Policy

Subscription Fees & Certificate Credits — Refundable

Subscription Fees and Certificate Credits are refundable to the extent unused. An Organization may upgrade, downgrade, cancel its Subscription Plan, or turn off automatic renewal at any time. If an Organization cancels or downgrades mid-term, Subscription Fees attributable to the unused remainder of the then-current Subscription Term will be refunded on a prorated basis; fees attributable to the elapsed portion of the term are nonrefundable. Certificate Credits do not expire, "roll over" year-to-year, and remain available in active Organization accounts until used to issue a Certificate of Completion. Certificate Credits that have not been used to issue a Certificate of Completion are refundable at the original purchase price; Credits already redeemed for a Certificate are nonrefundable. Refunds are issued to the original payment method.

Certificates of Completion — Nonrefundable

Certificates of Completion are nonrefundable. Certificates of Completion are the official permanent learning records that validate and authenticate the completion of a training. Certificates of Completion are unique, personalized, numbered, interoperable learning records used to report training completions to States, local government, courts, organizations, and more. Once a Certificate of Completion has been issued, the issuance cannot be undone, and the certificate exists as the permanent reportable learning record of completion. PURCHASING A CERTIFICATE OF COMPLETION IS NOT REQUIRED TO ACCESS TRAININGS. IF YOU DO NOT WANT TO PURCHASE A CERTIFICATE OF COMPLETION, DO NOT CLICK “BUY NOW”, DO NOT ENTER A CREDIT CARD NUMBER, AND DO NOT COMPLETE THE TRANSACTION.

Certificates of Completion can be purchased up to 180 days after the date the training was started. Incomplete trainings without issued Certificates of Completion will be removed from Learner Training dashboards 180 days after the date the training was started. If you would like to purchase a Certificate of Completion after the training has been removed, a new version of the training must be added to your Training dashboard and restarted. Deleted courses cannot be recovered.

Because Learner Accounts and Organization Accounts are free to create, may be used without any subscription or contract, and an Organization Subscription Plan may be cancelled at any time, Mandated Reporter Training does not impose any early-termination penalties or cancellation fees. Turning off automatic renewal is not an early termination. When automatic renewal has been turned off, the Subscription Plan will simply continue through its term and end at the conclusion of the then-current Subscription Term.

MODIFICATION OF THESE TERMS OF USE

Mandated Reporter Training reserves the right to change the terms, conditions, and notices under which the Mandated Reporter Training web site and services are offered, including but not limited to the Subscription Fees, the price a Learner pays for a Certificate of Completion, the price of Certificate Credits, the number of Certificate Credits required to issue a Certificate of Completion, and other charges associated with the use of the Mandated Reporter Training web site and services, at any time and in its sole discretion. When these Terms are changed, Mandated Reporter Training will post the revised Terms with an updated “Last Updated” date. Customer's continued use of the Mandated Reporter Training web site or services after any such change becomes effective constitutes Customer's acceptance of the revised Terms.

LINKS TO THIRD PARTY SITES

The Mandated Reporter Training web site may contain links to other web sites (“Linked Sites”). The Linked Sites are not under the control of Mandated Reporter Training and Mandated Reporter Training is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Mandated Reporter Training is not responsible for webcasting or any other form of transmission received from any Linked Site. Mandated Reporter Training is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Mandated Reporter Training of the site or any association with its operators.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Mandated Reporter Training web site, you warrant to Mandated Reporter Training that you will not use the Mandated Reporter Training web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Mandated Reporter Training web site in any manner that could damage, disable, overburden, or impair the Mandated Reporter Training web site or interfere with any other party's use and enjoyment of the Mandated Reporter Training web site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Mandated Reporter Training web sites.

PLATFORM USERS

The Mandated Reporter Training platform is intended to be open, accessible, and inclusive, but it also needs to be safe, secure, and in accordance with the law. Therefore, all users are required to understand and accept these Terms of Use to have an account on the platform. The protection and privacy of children is of utmost importance; therefore, specific terms apply to minors.

• Users must be at least 13 years old. Because of the adult nature of the training content, children under the age of 13 are strictly prohibited from creating accounts and accessing the content on this website.
• Users under the age of 18 must gain consent from a parent or guardian before creating an account on the platform. If a user is under 18 years of age, that user must review these Terms and our Privacy Statement with their parent or guardian, and obtain their permission before accessing the platform and content contained therein. Parents or guardians of a minor user must understand and accept these Terms of Use and Privacy Statement on behalf of the minor and further agree to assume responsibility for use of the platform by a minor in their care. Certain features on the platform may be disabled or restricted for minors.
• Users may not create a new account if they have a previously disabled account for violation of law or any Mandated Reporter Training policies.

If we become aware that the personal information of a minor has been collected, outside of the account registration and training-related data, the information will be deleted in accordance with applicable law and the minor's account will be terminated. If you believe a user of the platform is a minor below the age of 13, please contact us.

Parents or guardians can request to delete the account of a minor under their supervision and receive a copy of their data by contacting us. Depending on the state of residency, parents or guardians may be able to exercise these rights over a minor's account, or to exercise other rights in connection with a child or teen under their supervision by contacting us. We will address these requests in accordance with applicable law.

USE OF COMMUNICATION SERVICES

The Mandated Reporter Training web site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). If you use any Communication Service, you agree to use it only to post, send, and receive messages and material that are proper and related to that particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
• Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
• Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents.
• Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
• Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
• Conduct or forward surveys, contests, pyramid schemes or chain letters.
• Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
• Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
• Restrict or inhibit any other user from using and enjoying the Communication Services.
• Violate any code of conduct or other guidelines that may be applicable for any particular Communication Service.
• Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
• Violate any applicable laws or regulations.

Mandated Reporter Training has no obligation to monitor the Communication Services. However, Mandated Reporter Training reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Mandated Reporter Training reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Mandated Reporter Training reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Mandated Reporter Training's sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Mandated Reporter Training does not control or endorse the content, messages or information found in any Communication Service and, therefore, Mandated Reporter Training specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Mandated Reporter Training spokespersons, and their views do not necessarily reflect those of Mandated Reporter Training.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

MATERIALS PROVIDED TO MANDATED REPORTER TRAINING OR POSTED TO THE PLATFORM

Mandated Reporter Training does not claim ownership of the materials you provide to Mandated Reporter Training (including feedback and suggestions) or post, upload, input or submit to any Mandated Reporter Training web site or its associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Mandated Reporter Training, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Mandated Reporter Training is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Mandated Reporter Training's sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

INTELLECTUAL PROPERTY; OWNERSHIP AND LICENSE

Ownership. Simple Learning Systems owns and retains all right, title, and interest in and to the platform and the Services, including the Simple Learning Management System framework and Software-as-a-Service platform, MandatedReporterTraining.com, all software and integrations, the course catalog and all courseware and content contained therein, all Certificates of Completion (including their formats, templates, numbering, and verification and authentication systems), and all related work product, together with all intellectual property rights therein. The platform, Services, courseware, and content are protected by copyright, trademark, and other intellectual property laws. Simple Learning Systems reserves the right to use the platform, the LMS framework, and the entire course catalog, in whole or in part, for itself and for other clients.

Fees Convey No Ownership. The fees paid to access the platform, courseware, Services, SCORM licensing, integrations, or otherwise grant no ownership of, or other rights in, any software, integrations, courses, Certificates of Completion, or work product. Simple Learning Systems owns and retains all rights to all software, integrations, courses, Certificates of Completion, and work product available or accessible through the platform.

License to Users. Subject to your compliance with these Terms and payment of applicable fees, Simple Learning Systems grants you a revocable, non-exclusive, non-transferable, non-sublicensable, limited license to access and use the platform and the Mandated Reporter Training course library for internal, non-commercial training purposes only. For an Organization Subscriber, this license extends to accessing and viewing the courseware within the MandatedReporterTraining.com cloud-based Learning Management Platform for the employees and volunteers of the Organization Subscriber. For an Organization on the Annual Plan, the subscription period during which the Organization is licensed to use the platform is one (1) year, and may be extended in additional one-year increments, subject to these Terms. The platform, course catalog, and content, in whole or in part, may not be used for any commercial purpose, or reproduced, distributed, or sublicensed, without the express prior written consent of Simple Learning Systems, except as expressly authorized under a separate written agreement with Simple Learning Systems (for example, a SCORM license or an API/Partners integration agreement).

Certificates of Completion. Simple Learning Systems owns all intellectual property in the Certificate of Completion format, templates, numbering, and verification and authentication systems, and in the platform record of each Certificate of Completion. Upon issuance and payment in full, Simple Learning Systems grants the applicable Learner or Organization a perpetual, non-exclusive, non-transferable license to access, download, print, and share their own issued Certificate of Completion for its intended purpose of evidencing completion of training to States, local governments, courts, employers, organizations, licensing boards, and similar parties.

Modifications and Derivative Content. Simple Learning Systems owns and retains all right, title, and interest in and to any modifications, additions, enhancements, or derivative works of the courseware or content that are created, developed, or contributed during, or as a result of, any engagement, collaboration, or subscription, together with all intellectual property rights therein. To the extent any such modifications or additions would otherwise vest in a User, the User hereby assigns, and agrees to assign, all right, title, and interest in and to such modifications and additions to Simple Learning Systems. A non-exclusive license to use any such courses may be made available to third parties under separate license agreements with Simple Learning Systems.

Reservation of Rights. Any rights not expressly granted in these Terms are reserved to Simple Learning Systems.

DISPUTE RESOLUTION; BINDING ARBITRATION; CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

Agreement to Arbitrate. You and Simple Learning Systems agree that any dispute, claim, or controversy arising out of or relating to these Terms or to the platform or Services (a “Dispute”) will be resolved by binding individual arbitration, rather than in court, except that (a) you or Simple Learning Systems may bring an individual claim in small claims court, and (b) either party may seek injunctive or other equitable relief in a court of competent jurisdiction for actual or threatened infringement, misappropriation, or violation of intellectual property or confidentiality rights. This agreement to arbitrate is governed by the Federal Arbitration Act.

Mandatory Pre-Arbitration Dispute Resolution. If you have a Dispute subject to this arbitration agreement, you must first contact Simple Learning Systems customer service to try to resolve it. If customer service cannot resolve it and you wish to pursue arbitration, you must complete the dispute resolution procedure set forth here, including submitting a completed Notice of Dispute using the Simple Learning Systems Claim Form and negotiating in good faith for sixty (60) days. You may contact customer service through the Mandated Reporter Training Help Center. Simple Learning Systems will provide you the same information via the primary email address associated with your Simple Learning Systems account if we have an arbitrable Dispute with you, and will follow the same dispute resolution procedure. Notices of Dispute to Simple Learning Systems must be sent to: Simple Learning Systems, 200 Auburn-Folsom Rd., Suite 303, Auburn, CA 95603.

Arbitration Process and Procedure. If you and we do not reach a resolution within sixty (60) days from receipt of a Notice of Dispute, then you or we may initiate binding arbitration. The arbitration shall: (i) be administered by JAMS pursuant to the JAMS Streamlined Arbitration Rules & Procedures; (ii) be conducted by a single arbitrator; and (iii) take place virtually, in the county where you reside, or in any other location mutually agreed upon. To the extent this arbitration agreement conflicts with the JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards for Procedural Fairness (the “Minimum Standards”), the Minimum Standards shall take precedence. The arbitrator shall issue a written award that states the disposition of each claim and provides a concise statement of the essential findings and conclusions on which it is based. You and we agree that any awards issued in other arbitrations will have no precedential or preclusive effect in any arbitration between us unless you and we were parties to the prior award.

Class Action Waiver. YOU AND SIMPLE LEARNING SYSTEMS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a class or representative proceeding.

Appeal Rights. You and we agree that the JAMS Optional Appeal Procedures will apply in any arbitration in which either you or we receive a final award requiring payment of $250,000 or more.

Delegation and Severability. You and we each agree that the arbitrator shall have exclusive authority to resolve all disputes relating in any way to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including disputes about whether a particular claim or demand for relief is subject to arbitration and whether this arbitration agreement is unconscionable, illusory, or otherwise unenforceable. If the arbitrator determines that you and we are precluded from arbitrating any claim or demand for relief, then that claim or demand for relief (and only that claim or demand for relief) must be severed from the arbitration. You and we agree that any severed claim or demand for relief, any request for public injunctive relief, and any dispute about whether you or we complied with the pre-arbitration dispute resolution procedure may be brought only in the state or federal courts located in Placer County, California, where you and we consent to personal jurisdiction and venue and waive any right to a jury trial. If any provision in this arbitration agreement is held unenforceable, then that provision shall be severed, with the remainder of the agreement remaining in full force and effect.

30-Day Right to Opt Out. You may opt out of this arbitration agreement and class action waiver within thirty (30) days after you first accept these Terms by sending written notice of your decision to opt out to legal@mandatedreportertraining.com, including your name and the account associated with your use of the platform. If you opt out, the “Governing Law and Venue” provisions of these Terms will govern any Dispute. Opting out of arbitration has no effect on any other provision of these Terms.

LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE MANDATED REPORTER TRAINING WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. MANDATED REPORTER TRAINING AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE MANDATED REPORTER TRAINING WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE MANDATED REPORTER TRAINING WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL, OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

MANDATED REPORTER TRAINING AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS CONTAINED ON THE MANDATED REPORTER TRAINING WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. MANDATED REPORTER TRAINING AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MANDATED REPORTER TRAINING AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE MANDATED REPORTER TRAINING WEB SITE, WITH THE DELAY OR INABILITY TO USE THE MANDATED REPORTER TRAINING WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE MANDATED REPORTER TRAINING WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE MANDATED REPORTER TRAINING WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF MANDATED REPORTER TRAINING OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE MANDATED REPORTER TRAINING WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE MANDATED REPORTER TRAINING WEB SITE.

SERVICE CONTACT: Contact Mandated Reporter Training

TERMINATION/ACCESS RESTRICTION

Mandated Reporter Training reserves the right, in its sole discretion, to terminate your access to the Mandated Reporter Training web site and the related services or any portion thereof at any time, without notice.

Governing Law and Venue. Except for Disputes subject to binding arbitration under the “Dispute Resolution; Binding Arbitration; Class Action Waiver” section above, to the maximum extent permitted by law, this agreement is governed by the laws of the State of California, U.S.A., and you hereby consent to the exclusive jurisdiction and venue of the state and federal courts located in Placer County, California, U.S.A. in all Disputes arising out of or relating to the use of the Mandated Reporter Training web site that are not subject to arbitration. Use of the Mandated Reporter Training web site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Mandated Reporter Training as a result of this agreement or use of the Mandated Reporter Training web site. Mandated Reporter Training's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Mandated Reporter Training's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Mandated Reporter Training web site or information provided to or gathered by Mandated Reporter Training with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Mandated Reporter Training with respect to the Mandated Reporter Training web site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Mandated Reporter Training with respect to the Mandated Reporter Training web site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be drawn up in English.

GOVERNING LANGUAGE

It is the express wish of the parties that these Terms of Use be drawn up in English. In the event of any inconsistency, discrepancy or conflict between the English version of these Terms of Use and their translation in another language, the English version shall prevail.

COPYRIGHT AND TRADEMARK NOTICES

All contents of the Mandated Reporter Training web site are Copyright © 2026 by Simple Learning Systems, its partners, and/or its suppliers. All rights reserved.

TRADEMARKS

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

The example companies, organizations, products, people, and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to the Service Contact listed above. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.