Skip to main content
January 12, 2021

What California Businesses Need to Know About AB 1963

MandatedReporterTraining logo

Mandated Reporter Training

A woman taking notes at her computer while drinking a cup of coffee.

As of January 1, 2021 employers throughout the state of California may be required to provide mandated reporter training to certain employees. This is due to Assembly Bill (AB) 1963, which adds HR employees and supervisors at businesses with more than 5 employees that also employ teens to the state’s list of mandated reporters.

AB 1963 requires that the employers of these new reporters provide the appropriate team members with mandated reporter training. That training must include information on how to identify and report child abuse and neglect.

While this training requirement may be met by taking the California Department of Social Service’s training, many organizations have opted to enhance their internal training programs with custom-tailored courseware that gives them control of their data and enables tracking of their training process to help with compliance.

Mandated Reporter Training currently has SCORM-compliant courseware that meets the requirements of AB 1963. Two courses are available, a longer version intended for HR employees and a shorter variation for front line supervisors.

Learn how an LMS and the appropriate courses can help your organization stay in compliance with California state law.

Meet California’s Mandated Reporter Requirements With a Learning Management System

Meet Course Content Requirements
California’s AB 1963 and other recent legislation requires or strongly encourages employers to provide training to mandated reporters. This training must include content informing reporters on:

  • Identifying child abuse and neglect
  • Reporting child abuse and neglect

Implementing a learning management system ensures that your team members are receiving training with adequate information to help them perform their duties.

Tailor Content With Audience-Based Training
Mandated Reporter Training’s learning management system enables you to tailor the course content based on your user’s needs and preferences, for instance by job title.

California’s mandated reporter law classifies many unique professions as mandated reporters, including law enforcement, nurses, pediatricians, teachers, and now some HR employees, among others. Customizing your mandated reporter training ensures it contains appropriate content for that user’s role.

For example, AB 1963 has different reporting requirements for HR employees vs. frontline supervisors. Audience-based training would let you tailor the course material to these individuals to help them fulfill their respective reporting requirements.

Track Employee Training Progress
Finally, your LMS should make it simple to track employee progress. AB 1963 makes it a requirement for employers to ensure the appropriate team members receive training. Furthermore, a 2018 bill impacting child care facilities made obtaining the appropriate mandated reporter certificate a condition of licensure for those professionals. Because of these requirements, it’s imperative that tracking your employee’s training status and issuing certificates is an intuitive part of your learning management system.

The right learning management system can make adapting to new legislation such as AB 1963 a simpler process for businesses and other organizations.

Explore our courseware at

Share this post

Mandated Reporter Training icon

Subscribe to our newsletter and get the latest online learning resources sent to you.


A manager in a cafe working on his tablet while teen employees work in the background. Learn more about California’s mandated reporter training requirements.
December 15, 2020

How Changes to California Mandated Reporter Law Impact Employers

As of January 1, 2021, an update to California’s mandated reporting law will impact human resources employees and supervisors at organizations who hire teens throughout the state. Discover what this and other recent legislative changes mean for businesses in the state.